SHIPPING & RETURNS
SHIPPING POLICY
At bcluxury, we understand that shipping can be a concern for our customers. If the item you want to purchase is in our possession, we can ship it directly to you. If the item is with one of our clients, which is often the case, the client has the option to decide if they are comfortable with shipping it out or not. If they decide to ship it, we will connect you with the client, and you can work together to arrange shipping details and payment options that work best for both of you. We strive to make the process as easy and convenient as possible, while also ensuring that our clients' preferences and comfort are respected.
RETURN & EXCHANGE POLICY
In adherence to our return policy, bcluxury typically does not facilitate returns unless expressly permitted by the client who owns the item. It is important to note that as the middleman between buyers and sellers, we lack control over the return process prior to a purchase. Therefore, we strongly advise potential buyers to communicate with the seller and ascertain their individual return preferences before making a purchase. Bcluxury cannot be held liable for items that buyers wish to return but cannot due to a lack of prior inquiry. We encourage transparent communication between buyers and sellers to ensure a satisfactory transaction experience for all parties involved.